Terms of Service

Aurora is operated by Wuling Langyuan Information Technology Center (武陵区浪元信息技术中心), a registered individually-owned business based in China (the "Operator", "we"). "Aurora" and "Aurora Labs" are brand names used by the Operator.

By creating an Aurora account, you agree to these Terms. If you are using Aurora on behalf of a company or other organization, you confirm you have authority to bind that organization.

You must be at least 13 (16 in the EU) to use Aurora.

Aurora is an AI-native workspace. We provide access to AI models from multiple providers (such as OpenAI, Anthropic, Google, Perplexity, DeepSeek and MiniMax) and a set of integrated modules (chat, creation, notes, planning, learning, communication, wellness, finance).

Regional availability: Aurora serves users outside mainland China. The service is not offered to users in mainland China, and access from mainland China may be restricted.

We may update, change, or discontinue features at any time, with reasonable notice for material changes.

You own everything you create and upload to Aurora. We have a limited license to store, transmit, and process your content solely to provide the service.

You are responsible for what you create. Do not use Aurora to create or distribute content that is illegal, infringes third-party rights, or violates the acceptable-use rules in section 4.

AI-generated content has no guaranteed accuracy. Verify important facts independently.

No illegal content. No CSAM. No non-consensual intimate imagery. No content that targets, harasses, or endangers people. No content that promotes self-harm.

No automated abuse — do not scrape, reverse-engineer, or attempt to overload the service.

No misuse of the AI — do not bypass safety filters or generate content that would violate the underlying model provider's terms.

Violation may result in immediate suspension. Repeat violations: termination.

Free tier: free forever, no card required. Personal paid plans (Plus, Pro): monthly or annual, billed in USD via PayPal Subscriptions. PayPal handles all card and bank data; we never see it.

Paid plans auto-renew unless cancelled. You can cancel a personal plan anytime from Settings → Plan & usage (or directly in your PayPal account) — no cancellation fees. Cancellation takes effect at the end of the current billing period; access is preserved through that date.

Business: billed per seat, monthly or annually, in USD via PayPal Subscriptions, at the per-seat price shown on the pricing page when you subscribe. A Business subscription has at least 2 seats, and up to 100 seats can be bought self-serve. The team owner subscribes as the billing customer on behalf of their organization. The number of seats is the quantity on the PayPal subscription, and it caps how many people — the owner included — get Business access: joining is refused once every seat is taken, and if a team has more members than seats (for example after the seat count is lowered), only that many members, the owner first and then in order of joining, have Business access.

Business seat changes: the owner changes the seat count in Team → Billing. PayPal asks the owner to approve each change; once PayPal confirms it, the new seat count applies and the new total is billed from the next renewal. Nothing is prorated, charged or credited for the rest of the current period. Seats can't be reduced below the number of current members — remove members first — and seats added since the last payment can only be removed after the renewal that bills them.

Only the team owner can cancel a Business subscription, in Team → Billing (or directly in their PayPal account). Cancellation takes effect at the end of the current billing period for the seats that were paid for; seats added since the last payment were never billed and end when the subscription is cancelled. Resubscribing before the paid period ends starts a new, fully charged billing period — the remaining days of the cancelled one aren't credited. Every member's Business access depends on the team's subscription: when it is cancelled and the paid period ends, or when a renewal payment fails and the paid period ends, members lose Business access.

Enterprise: sold by agreement for larger organizations. Seats, price, term and invoicing are set in an order form or invoice agreed with your organization, and the seats are set up by us rather than through PayPal checkout. Where an Enterprise order form conflicts with these Terms, the order form prevails.

Refunds: full refund within 7 days of the first payment on a new Plus, Pro or Business subscription (for Business, requested by the team owner). Renewals are not covered. After 7 days, refunds are handled case-by-case at our discretion. Enterprise refunds follow the order form. See the Refund Policy for details.

All prices are listed and charged in USD. Your bank or PayPal may apply currency conversion at their own rate; applicable taxes may be added by PayPal at checkout depending on your country.

The person who creates a team is its owner. By subscribing, the owner accepts these Terms on behalf of their organization and confirms they have authority to do so. Each person who joins a team also accepts these Terms for their own use of Aurora.

Roles: the owner manages billing, seats and roles, and can remove any other member. Admins can invite people and remove members who are not admins. Any member or admin can leave the team. The owner can't leave their own team; they can delete the team once its paid access has ended, or contact us.

What owners and admins can see: the team roster (each member's name, email address, role and join date) and per-member activity counts — how many chat messages and image, voice and video generations each member made since joining the team. They cannot see anyone's content: chats, notes, files, prompts and generations stay private to the member who created them.

Members own their content, as set out in section 3. Leaving or being removed from a team ends that member's Business access but does not delete their Aurora account or their content; they continue on their own plan.

An account can belong to one team at a time. Invites are single-use, expire after 7 days, and can be restricted to one email address; an unrestricted invite link lets whoever opens it first join, so share it only with the person you mean to invite.

If the owner's Aurora account is deleted, the team is deleted with it and every member loses Business access. Deleting an account does not by itself cancel a PayPal subscription — the owner should cancel it first.

How we handle your data is governed by the Privacy Policy.

We do not train models on your content. Training is off for every account, shown as locked off in Settings → Privacy & data.

You can export your conversations, messages, notes and profile as JSON anytime (Settings → Privacy & data → Download JSON), on every plan.

Aurora is provided AS IS. We disclaim implied warranties to the maximum extent permitted by law.

AI output is probabilistic and can be wrong, biased, or inappropriate. Aurora does not provide legal, financial, medical, or psychological advice.

We work to keep Aurora available, but we cannot guarantee uninterrupted service, and no plan includes an uptime guarantee or service-level agreement.

To the maximum extent permitted by law, our total liability for any claim is capped at the amount you or your organization paid us in the 12 months preceding the claim, or $100 if neither of you paid us anything.

We are not liable for indirect, consequential, or punitive damages.

Either of us can terminate at any time. You: email us to close your account (Settings → Danger zone deletes your conversations and notes right away). Us: 30 days' notice for any reason, immediate for terms violations.

On termination we delete your data within 30 days unless legally required to retain it.

Governing law: the laws of the People's Republic of China, except where the consumer law of your home jurisdiction overrides.

We will try to resolve disputes informally first — email us. If we can't, disputes go to the competent court at the Operator's domicile, except for small-claims matters you may bring locally.

EU and UK consumers retain all statutory rights including the right to bring claims in your home country court.

We will email you at least 30 days before any material change. Continued use after the effective date constitutes acceptance.

Operator: Wuling Langyuan Information Technology Center (武陵区浪元信息技术中心) · Email: wavezhou6@gmail.com.