Terms of Service

By creating an Aurora account, you agree to these Terms. If you are using Aurora on behalf of a company, you confirm you have authority to bind that company.

You must be at least 13 (16 in the EU) to use Aurora.

Aurora is an AI-native workspace. We provide access to AI models from multiple providers (OpenAI, Anthropic, Google, Perplexity) and a set of integrated modules (chat, creation, notes, planning, learning, communication, wellness, finance).

We may update, change, or discontinue features at any time, with reasonable notice for material changes.

You own everything you create and upload to Aurora. We have a limited license to store, transmit, and process your content solely to provide the service.

You are responsible for what you create. Do not use Aurora to create or distribute content that is illegal, infringes third-party rights, or violates our Acceptable Use Policy.

AI-generated content has no guaranteed accuracy. Verify important facts independently.

No illegal content. No CSAM. No non-consensual intimate imagery. No content that targets, harasses, or endangers people. No content that promotes self-harm.

No automated abuse — do not scrape, reverse-engineer, or attempt to overload the service.

No misuse of the AI — do not bypass safety filters or generate content that would violate the underlying model provider's terms.

Violation may result in immediate suspension. Repeat violations: termination.

Free tier: free forever, no card required. Paid tiers: monthly or annual, billed via Stripe.

Auto-renews unless you cancel. You can cancel anytime from Settings — no fees, no traps. Cancellation takes effect at the end of the current billing period.

Refunds: 7 days for new annual subscriptions. After that, prorated refunds on a case-by-case basis at our discretion.

Localized pricing in 50+ countries reflects local purchasing power. Prices in your local currency may include applicable tax.

How we handle your data is governed by the Privacy Policy.

We default to not training models on your content. You can confirm and adjust in Settings → Privacy.

You can export everything as Markdown + JSON anytime, even on the free tier.

Aurora is provided AS IS. We disclaim implied warranties to the maximum extent permitted by law.

AI output is probabilistic and can be wrong, biased, or inappropriate. Aurora does not provide legal, financial, medical, or psychological advice.

We aim for 99.9% uptime but cannot guarantee uninterrupted service. Status: status.aurora.app.

To the maximum extent permitted by law, our total liability for any claim is capped at the amount you paid us in the 12 months preceding the claim, or $100 if you are on the free tier.

We are not liable for indirect, consequential, or punitive damages.

Either of us can terminate at any time. You: delete your account in Settings. Us: 30 days' notice for any reason, immediate for terms violations.

On termination we delete your data within 30 days unless legally required to retain it.

Governing law: Delaware, USA, except where local consumer law overrides.

We will try to resolve disputes informally. If we can't, both parties consent to binding arbitration in San Francisco, except for IP claims and small-claims-court matters.

EU and UK consumers retain all statutory rights including the right to bring claims in your home country court.

We will email you at least 30 days before any material change. Continued use after the effective date constitutes acceptance.

Email: legal@aurora.app · Postal: Aurora Labs Inc., 548 Market St #95138, San Francisco, CA 94104, USA.